Great Changes Coming Soon...
Cancellation:
The cancellation process may be implemented if final payment is not made 72hrs prior to event date. If final payment isn't made, performance may be cancelled and client may not seek any damages. Cancellations made by client WITHIN the 72hrs time frame will be charged 50% of the agreed upon total as a cancellation fee! Cancellations made by client PRIOR to the 72hrs deadline will result in the loss of the 20% Deposit. (20% Deposits are non-refundable unless performers cancel!)
In the rare event a performance cannot be executed by performer(s) due to but not limited to: an act of nature, accidents, and/or illnesses of performer(s), the 20% deposit and any fees paid for the performers will be refunded in total. Meanwhile, with great efforts, we will assist in finding a suitable replacement and/or referral.
Permits and Police Escorts:
In the rare event that police escorts are unavailable and/or the city cancels a parade due to inclement weather or other subsequent events; client will be refunded all fees paid to the city for permits and police escorts.
Parade Planning Service
A non-refundable 50% deposit is due for all Parade Planning Services.
Inclement Weather:
In the event your parade or outside event is cancelled due to inclement weather, the performance shall continue upon the client providing a safe and sheltered location for the performer(s) at the scheduled time. If the client desires to reschedule, the client will be permitted to do so in coordination with performer's availability.
In regards to the changes related to COVID-19, as of March 17, 2020:
The City of New Orleans has banned all gatherings of more than 10 people, and has closed restaurants, venues and more, until April 13, 2020. All reservations in March and April 2020 booked through NOLA Booking for Kinfolk Brass Band are postponed/canceled, following the city’s directive.
Frequently Asked Questions:
Thank you, again, for your understanding and patience with this matter. If you have outstanding questions, please let us know.
The link below will give you the updated info from the CDC concerning COVID-19!
You can find local updated procedures for the City of New Orleans at the link below!
We love our clients, so feel free to call during normal business hours!
info@nolabooking.com
Mon | 10:00 am – 05:00 pm | |
Tue | 10:00 am – 05:00 pm | |
Wed | 10:00 am – 05:00 pm | |
Thu | 10:00 am – 05:00 pm | |
Fri | 10:00 am – 05:00 pm | |
Sat | Closed | |
Sun | Closed |
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